FREQUENTLY ASKED QUESTIONS

Last Updated on February 29, 2018

Our Main Office Address:  No 603/4 Wadduwa Junction, Galle Road Wadduwa

Of course you can, please come and visit us Our Main Office Address:  No 603/4 Wadduwa Junction, Galle Road Wadduwa Wide range of products are available for you to choose.

Yes, we do support for custom orders. Please drop us an email to info@diygeek.lk mentioning your requests.

We do support payment methods available in Payhere payment platform.

Express courier :Within 1-2 Days depending on your location.
Sri Lanka Post : Within 2-3 Days depending on your location.

If you wish to change the quantity you purchased after adding an item to your shopping cart, add the quantity of units again inside the quantity box and click “Update Shopping Cart”.

There are two delivery option methods:

  • Sri Lankan post – if you want the items to be delivered through standard post. This will usually take 2 – 3 days for the parcel to arrive, or even more depending on the destination. These are not registered thus there will not be a way of tracking them.
  • Express-Courier Delivery – if you want the items delivered through a courier service. You should receive the items the next day (1 day) after payment (a delivery to Jaffna takes 2 days). Our courier service is handled by a third party, Skynet Worldwide Express . After we hand over the parcel to the courier service we will send the customer a shipping confirmation email with a tracking number and contact details of the courier service.

We will make our deliveries island wide.

Some of the items are not allowed to be delivered through standard post. If your order contains such restricted item the option of “Sri Lankan Post” will not be displayed under the “Delivery Method” stage of when you making our order. Usually these items include chemicals and some materials used in PCB manufacturing.

Unfortunately it is impossible for us to provide a warranty for electronic products. Sorry if any inconvenience caused.

We are open from 9:00am to 5:30pm on weekdays. We are closed on weekends and on mercantile holidays.

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